Senior US Back Office Operations Support | WFH | Day Shift

• Job Overview:WFH setup with company provided tools
• Early morning shift (4AM to 1PM)Comfortable in making follow ups through phone calls, emails and chats
• Phone calls are only as needed for following up documentations
• Has 4 to 5 years of solid clerical support experience

The main responsibilities of a GENERAL SUPPORT SPECIALIST include: Process Aff Backs according to established procedures. Check SFTP folders daily for incoming files. Monitor and respond to the Info Email inbox regarding job assignments. Conduct OJIN Circuit Court audits. Complete Post Queue 1 audit posting. Attach documentation to Tinite exceptions. Process DBS / manual affidavit signatures. Provide Field Ops email support. Provide Server Chat support, including monitoring and clearing the chat queue. Support OOSA assignments. Other duties as assigned. Requirements & Qualification

To apply, you must be an expert on the following requirements: Excellent written and verbal communication skills in English. Good computer skills in MS Office, Adobe, and web-based applications. Must be able to multi-task and work independently. Attention to detail is very important. Must have strong organizational and administrative skills. Reliable high-speed internet connection and a quiet, professional remote work setup. Previous legal or administrative support experience is preferred but not required. Experience handling high-volume, process-driven work

Comfortable working with repetitive tasks while maintaining accuracy and attention to detail