System Analyst

Key Responsibilities

• Requirements Analysis & Stakeholder Collaboration
• Collaborate with IT leaders, Medical Informatics, business units, and end-users to identify automation opportunities and system requirements.
• Systems Design & Development
• Design, develop, enhance, test, and deploy application systems and databases.
• Ensure solutions meet business needs, technical standards, and integration requirements.
• Hospital Information Systems (HIS) Management
• Evaluate, recommend, and support HIS solutions and related healthcare systems, including interfaces with RIS, LIS, and other medical modalities.
• Ensure compatibility and interoperability among various healthcare applications.
• Project Management
• Lead and coordinate cross-functional IT and Medical Informatics projects.
• Manage project timelines, resources, risks, implementation activities, and stakeholder communications.
• Testing & Quality Assurance
• Conduct and oversee System Testing, Quality Assurance (QA), Operations Acceptance Testing (OAT), and User Acceptance Testing (UAT).
• Ensure systems are reliable, secure, and aligned with business requirements before deployment.
• Implementation & Continuous Improvement
• Support system implementation, post-implementation review, and change management activities.
• Identify and implement system enhancements and process improvements.
• Application Support & User Training
• Provide application helpdesk support and troubleshoot system issues.
• Conduct user training and maintain system documentation, manuals, and procedures.
• Technical Evaluation & Vendor Management
• Assess software specifications and vendor solutions for technical feasibility and business fit.
• Coordinate with vendors and internal stakeholders on system implementation and support requirements.
• Systems Integration & Compliance
• Ensure seamless integration of applications with existing systems and infrastructure.
• Maintain adherence to organizational standards, policies, and information security requirements.

What We’re Looking For

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related field.
• Minimum of two (2) years of experience in application development, systems support, systems analysis, or project management.
• Experience supporting healthcare systems is an advantage.

Technical Competencies

• Strong understanding of Software Development Life Cycle (SDLC), Project Management methodologies, and ITIL practices.
• Proficiency in Microsoft technologies, including .NET Framework, ASP.NET (VB.Net/C#.Net), Visual Studio, and related development tools.
• Experience with Java programming and web application development.
• Strong knowledge of MS SQL Server, including database design, stored procedures, scripting, and performance optimization.
• Knowledge of systems integration, API connectivity, and enterprise application support.
• Familiarity with Windows Server environments and infrastructure concepts.

Professional Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Effective presentation, facilitation, and end-user training skills.