BB
Customer Service Representative (CSR)
BRISolutions - Bravissimo Resourcing, Inc.
CubaoFound 9 days agoIndeed
Setup
On-site
Type
Full-time
Level
Mid-level
Salary
PHP 20k–30k/mo
Closes
Open
Skills mentioned
Customer ServiceInsurance
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About the role
A Customer Service Representative’s primary duty is to deliver great customer service. They often have the following customer service responsibilities:
- Providing introductory information, such as a product manual explanation, to prospective and new customers
- Handling customer complaints and troubleshooting issues with products or services
- Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
- Accessing databases to retrieve account information for customers
- Letting customers know about additional products or services that might benefit them
- Escalating queries and concerns when necessary
- Updating customer records following each contact
- Staying up to date on the latest products and services an organization provides
- Job Types: Full-time, Fresh graduate
- Pay: Php20,000.00 - Php30,000.00 per month
Benefits
- Additional leave
- Health insurance
- Opportunities for promotion
- Paid training
Work Location: In person
Sourced from Indeed · posted 9 days ago · you apply on the original site