Client Relations Manager
XScribe Solutions Inc
Quezon City, Metro ManilaPosted 5 days agoKalibrr
Setup
Hybrid
Type
Full-time
Level
Manager
Salary
PHP 60k/mo
Closes
15 days
Openings
1
Skills mentioned
Customer Success
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About the role
- Visit and maintain regular contact with existing clients to strengthen relationships.
- Proactively check on client experience and ensure they are satisfied with XScribe solutions.
- Understand client concerns, feedback, and operational challenges.
- Conduct client surveys and feedback sessions to identify areas for product and service improvement.
- Document and communicate client insights to internal teams to support product enhancement.
- Identify opportunities for clients to further benefit from XScribe solutions.
- Ensure that clients feel supported and valued throughout their partnership with XScribe.
Qualifications
- Has strong relationship management and interpersonal skills
- Enjoys engaging with clients and understanding their needs
- Is proactive in identifying client concerns and opportunities for improvement
- Has strong communication and listening skills
- Is organized and capable of documenting feedback and insights
- Is interested in helping companies improve through technology
Sourced from Kalibrr · posted 5 days ago · you apply on the original site