Digital Marketing & Client Relations Manager

Digital Marketing

Develop and execute digital marketing strategies aligned with company and client objectives. Manage social media, content, digital campaigns, paid advertising, and other online marketing activities. Plan and coordinate marketing campaigns, promotions, and content calendars. Monitor digital marketing performance and provide regular reports and recommendations. Identify opportunities to improve campaign reach, engagement, lead generation, and conversion. Stay updated on digital marketing trends, platforms, tools, and best practices. Client & Account Management

Serve as the primary point of contact for assigned clients and accounts. Build and maintain strong, professional relationships with clients. Understand client needs, objectives, concerns, and expectations and translate them into actionable marketing plans. Conduct regular client updates, presentations, and campaign discussions. Manage client requests, feedback, concerns, and revisions while ensuring timely resolution. Coordinate with internal teams to ensure deliverables are completed according to agreed timelines and requirements. Monitor account status, deliverables, deadlines, and overall client satisfaction. Identify opportunities for additional services, campaigns, partnerships, or business opportunities.

Qualifications

Bachelor's degree in marketing, Communications, Business Administration, or a related field.3–5 years of experience in digital marketing, account management, client relations, or a related role. Experience managing client accounts, marketing campaigns, or business relationships. Strong understanding of social media marketing, content marketing, digital advertising, and campaign management. Experience with digital marketing analytics and reporting. Strong communication, presentation, negotiation, and interpersonal skills. Excellent project management and organizational skills. Ability to manage multiple clients, projects, and deadlines simultaneously. Strong problem-solving and decision-making skills. Proficient in Microsoft Office/Google Workspace and familiar with digital marketing tools and platforms. Ability to work collaboratively with cross-functional teams. Experience in agency, education, healthcare, recruitment, or service-based industries is an advantage