Product Head

About us

Dunkin' Donuts is a global leader in the quick-service restaurant industry, renowned for delivering quality coffee, donuts and breakfast items to millions of customers worldwide. With a commitment to innovation, customer satisfaction and operational excellence, Dunkin' Donuts continues to expand its presence and enhance its offerings through strategic product development and market-focused initiatives. Our brand stands on the pillars of quality, convenience and consistency, and we are dedicated to creating exceptional experiences for our customers every day.

About the role

We are seeking a Product Head to join our team in Mandaluyong City, Metro Manila. This is a full-time, strategic leadership position that will be pivotal in driving our product vision and innovation agenda. As Product Head, you will oversee the complete product lifecycle, from conception through market launch and ongoing optimisation. You will work cross-functionally with technology, operations, marketing and customer insights teams to develop and execute product strategies that align with Dunkin' Donuts' business objectives and deliver exceptional value to our customers. This role requires a forward-thinking leader who can balance strategic vision with tactical execution in a fast-paced, dynamic environment.

Key responsibilities

• Define and communicate the product vision, strategy and roadmap aligned with organisational goals and market opportunities
• Lead the end-to-end product development lifecycle, including discovery, design, development, testing and launch for both Savory and Bakery lines
• Conduct market research and competitive analysis to identify emerging trends, customer needs and opportunities for product innovation
• Collaborate with technology and development teams to ensure product requirements are clearly defined and technical feasibility is assessed
• Manage product performance metrics, analytics and key performance indicators (KPIs) to measure success and inform iterations
• Prioritise product features and enhancements based on business impact, customer value and resource availability
• Work with marketing and sales teams to develop go-to-market strategies and ensure successful product adoption
• Gather and synthesise customer feedback and insights to inform product decisions and improvements
• Lead and mentor a product team, fostering a culture of collaboration, accountability and continuous improvement
• Manage product budgets and resources effectively whilst delivering quality outcomes within timeline constraints
• Communicate product updates and strategic decisions to stakeholders at all organisational levels

What we're looking for2-3 years experience in Brand or Product Management, preferably in F&B; advertising (TV/video/radio), baked goods, or packaging experience is a plus

• Proven track record of successfully launching and scaling products in the quick-service restaurant, consumer goods or technology sectors
• Strong understanding of product development methodologies, including Agile, Scrum and Lean principles
• Excellent data analysis and business acumen skills, with the ability to translate insights into actionable product strategies
• Demonstrated experience with cross-functional collaboration and stakeholder management across technology, operations and business teams
• Experience in mobile applications, digital platforms or customer-facing technology solutions is highly desirable
• Strong communication and presentation skills, with the ability to articulate complex concepts clearly to diverse audiences
• Bachelor's degree in Business, Computer Science, Engineering, Marketing or a related field; MBA or equivalent advanced qualification is preferred
• Exceptional problem-solving abilities and strategic thinking skills with a customer-centric mindset

Knowledge of retail marketing, store activation, QA, or food safety is an advantage.

What we offer

Competitive salary package commensurate with experience and

qualifications

• Comprehensive health and wellness benefits, including medical, and dental coverage
• Career development opportunities through mentoring, training programmes and professional certifications
• Working arrangements supporting work-life balance
• Collaborative and inclusive workplace culture that values innovation and continuous learning

Apply nowIf you are a strategic product leader with a passion for innovation and a proven ability to drive results, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience and a portfolio of products you have led or contributed to. Join the Dunkin' Donuts team and help us shape the future of our product offerings whilst delivering excellence to our customers worldwide.