Virtual Assistant

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

Job Title: Virtual Assistant

About the Company

Our client empowers individuals, couples, and families through culturally competent, trauma-informed counseling that promotes emotional healing, personal growth, and positive transformation in a safe and supportive environment.

Job Description

You will support the client's practice by managing administrative tasks. This includes handling client communications and ensuring smooth operations. You will also be involved in training and procedure documentation.

Responsibilities of the role

• Answer calls.
• Multitask effectively.
• Work with multiple systems.
• Perform verification tasks.
• Handle billing.
• Return client calls.
• Schedule appointments.
• Assist with onboarding and training in procedures.
• Manage video links.
• Create bullet points in procedures.
• Prepare writing samples and tests.

Required Experience and Qualifications

• C2 English level.
• Computer literacy.
• Experience with simple practice management.

Preferred Skills

• Ability to multitask.
• Ability to learn quickly.

Personality

• Quick learner.
• Respectful.
• Computer literate.
• Multitasker.
• Empathetic.
• Discreet.

Software & Tools

• Google Workspace.
• Weave.
• Trello.
• Simple Practice.

Schedule

Monday to Friday

• 9:30 AM to 6:30 PM ET
• 40 hours per week

Salary and Benefits

• Payment in USD or Local Currency according to candidate's preference.
• Full-time remote opportunity.