Assistant Finance Operations Manager | Work From Home

We’re Hiring: Assistant Finance Operations Manager

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant! Role: Assistant Finance Operations Manager

• Work Arrangement: Work from Home/HybridLocation: Philippines - Pampanga
• Schedule: Morning/Mid Shift

Job description: The Assistant Manager, Finance Operations supports the execution and oversight of offshore finance operations, including accounts payable, accounts receivable, cash application, collections, reconciliations, and routine accounting support activities. This role provides day-to-day supervision of team members, monitors service-level performance, ensures adherence to established controls and procedures, and assists in process improvement and automation initiatives. The Assistant Manager serves as a key liaison between the Finance Operations team and internal stakeholders to ensure efficient, accurate, and scalable financial operations. Essential

Responsibilities

Supports the management of offshore finance operations team members responsible for AP processing, vendor maintenance, invoice coding, payment processing, AR support, cash application, collections, bank activity support, reconciliations, invoice research, and routine accounting activities. Oversees daily workflow assignments, monitors queues, and ensures timely completion of operational tasks in accordance with service-level expectations. Reviews transactions, reconciliations, exception reports, and supporting

schedule

s for completeness, accuracy, and adherence to established procedures. Assists with AP and AR reconciliation activities related to acquisitions, integrations, and process transitions. Supports management of integrations between Workday and third-party systems, including banking platforms and payment solutions. Monitors client payment portals and works with internal and external stakeholders to resolve payment-related issues. Tracks and reports operational metrics, including aging reports, productivity measures, error rates, and service-level performance. Identifies process inefficiencies and supports automation, workflow improvement, and AI-enabled productivity initiatives. Assists in documenting procedures, training team members, and supporting transitions of work into the offshore finance operations environment. Escalates operational risks, control issues, and processing exceptions to the Finance Operations Manager as appropriate. Collaborates with Accounting, Billing, Treasury, Tax, Procurement, and Operations teams to resolve transactional issues and improve process efficiency. Supports month-end close activities by ensuring timely completion of assigned reconciliations, reporting, and accounting support tasks. Conducts quality reviews and provides coaching, guidance, and feedback to team members to improve performance and accuracy. Promotes cross-training, knowledge sharing, and adherence to standardized operating procedures. Non-negotiable skills and requirements: Bachelor's Degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience. Four+ years of accounting operations, finance operations, shared services, AP, AR, cash application, collections, reconciliations, or related experience. One+ year of supervisory, team lead, or informal leadership experience preferred. Experience supporting recurring finance processes with service-level expectations, quality controls, process documentation, and issue resolution. Exposure to ERP systems, workflow tools, reporting platforms, and finance process automation initiatives. Working knowledge of accounts payable, accounts receivable, cash application, reconciliations, and accounting operations controls. Perks & Benefits (Work From Home): Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment Flexible leave credits which may be used for vacation, emergency and sick leaves Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes! Endless opportunities for career advancement Annual Performance Review with Salary Increase We set you up for success with a company-provided PC/Laptop and fiber internet connection Tech-on-wheels Support Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues International career growth and connections Unlimited cash incentives for hired referrals Mental Wellness Employee Assistance program through Lifeworks In-house psychiatrist available to support employees' well-being Become part of the Employee Share Units program Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc. Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible

schedule

s, meaningful perks and a collaborative team environment.**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**