PH Registered Nurse (PHRN) | Pioneer Account | Day 1 HMO!
Pasig City, Metro ManilaPosted 4 days agoJobStreet
Skills mentioned
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About the role
As a Nurse Coordinator, you will support a global healthcare organization dedicated to advancing life-changing treatments by connecting patients with clinical research opportunities. You will help accelerate medical discoveries by improving patient participation in clinical trials worldwide.
Key responsibilities
- Make and receive calls from patients and caregivers interested in participating in clinical research studies, providing information and assessing eligibility
- Follow a structured 8-hour, 5-day work schedule, including designated breaks and lunch periods
- Utilize multiple systems to accurately document and manage patient information while on calls
- Follow approved scripts and procedures while maintaining a professional and empathetic approach
- Apply active listening skills to gather, confirm, and clarify patient information
- Evaluate patient eligibility based on study
requirements
- Accurately document all interactions in the system in a clear and organized manner
- Identify and escalate issues according to standard procedures
- Complete all required training and maintain compliance with company and client guidelines
About you
- Licensed Practical Nurse (LPN) certification required (U.S.-based credentials preferred)
- Minimum of 3–5 years of professional experience required; clinical experience preferred
- Previous call center or telenursing experience is an advantage
- Fluent in English; Spanish proficiency is a plus
- Strong verbal communication skills, with the ability to clearly articulate and explain complex medical terms
- Excellent time management, organization, and attention to detail
- Ability to prioritize tasks and perform effectively in a fast-paced environment
- Must have a quiet, professional home workspace
- Reliable access to a computer with high-speed internet (not company-provided)
- High proficiency in using online systems, tools, and technology
- About usAt Clear
Source, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do: Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. We foster a supportive, remote-friendly culture that values collaboration, engagement, and giving back to the community.
Benefits
Competitive salary
- Medical and dental insurance (with free dependent coverage)
- Group life insurance
- Paid time off (PTO)Outstanding career growth opportunities
- Skills and leadership development
- Fun, innovative, and energetic team culture
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