IT OFFICER

KEY DUTIES AND RESPONSIBILITIES

The role ensures the smooth operation of IT services, including hardware and software installation, network and system monitoring, user account management, database maintenance, and troubleshooting of technical issues.

The successful candidate will be responsible for, but not limited to:

WHAT YOU'LL BE DOING

• Install, configure, maintain, and troubleshoot computer hardware, software, printers, and other IT equipment.
• Provide technical support to employees by resolving hardware, software, network, and system-related issues.
• Manage user accounts, email accounts, passwords, and access permissions.
• Monitor and maintain the company’s network, internet connectivity, and shared resources.
• Perform regular backup and recovery of company data to ensure data security and business continuity.
• Maintain IT asset inventory, software licenses, and equipment records.
• Install software updates, security patches, and antivirus programs to ensure system security.
• Coordinate with vendors and service providers for IT-related maintenance, repairs, and procurement.
• Assist in implementing and maintaining the company’s information security and data protection measures.
• Prepare and maintain IT documentation, reports, and technical procedures.
• Support the Implementation and maintenance of IT-related company systems and applications.
• Assist during internal and external audits by providing IT-related records and evidence.
• Monitor the proper use of company IT resources and ensure compliance with company policies.
• Provide basic orientation and training to employees on the use of company systems and IT resources.
• Perform other IT-related duties and responsibilities as may be assigned by the immediate supervisor or management.
• Perform other administrative duties that may be assigned by the immediate supervisor or management.

QUALIFICATIONS

Applicants should possess the following qualifications

• BS in Information Technology, Computer Science, Computer Engineering, Information System, Electronics and Communications Engineering, or any related field. Graduates of any four-year bachelor’s degree with relevant IT experience may also be considered.
• At least one (1) year of relevant experience in IT Support, technical support, network administration, system administration, or a related field. Experience in supporting business operations and maintaining IT infrastructure is an advantage.
• High level of integrity and confidentiality
• Can work independently and with minimal supervision
• Willing to travel to project sites when required
• Able to respond to IT-related concerns promptly
• Willing to render to overtime or provide technical support outside regular working hours when necessary
• Willing to learn new technologies and continuously improve technical skills

PREFERRED SKILLS / COMPETENCIES

• Knowledge of computer hardware, software, and peripheral devices
• Basic Knowledge of network administration, troubleshooting, and connectivity
• Experience with Microsoft Windows, Microsoft Office 365, and OneDrive
• Knowledge of Active Directory, user account administration, and email management is an advantage
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills
• Ability to document IT activities and maintain accurate records

COMPENSATION AND BENEFITS

Government-mandated benefits

APPLICATION REQUIREMENTS

Interested applicants may submit

• Updated Resume / CV
• Cover Letter (optional)
• Relevant certificates / credentials
• Portfolio (if applicable)

HOW TO APPLY

Please send your application to

Email: hrofficer11.megacity@gmail.com

Subject Line: Application for [Position Title] – [Applicant Name]

EQUAL OPPORTUNITY STATEMENT

The Company is committed to fair and equal employment opportunities. Qualified applicants will be considered based on merit, competence, and business requirements.

DATA PRIVACY DISCLAIMER

By submitting your application, you consent to the collection and processing of your personal information for recruitment and employment evaluation purposes, in accordance with company policy and applicable data privacy regulations. All applicant information shall be handled with confidentiality and accessed only by authorized personnel.