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DHL Express (Philippines) Corporation

Customs Broker

DHL Express (Philippines) Corporation

Parañaque, Metro ManilaPosted 23 days agoKalibrr

Setup
On-site
Type
Full-time
Level
Mid-level
Salary
Not listed
Closes
4 days
Openings
2

Skills mentioned

Customer ServiceSupply ChainLegal
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About the role

  • Ensure timely and accurate preparation, validation, and submission of import, export, and transshipment customs declarations.
  • Ensure compliance with customs regulations, tax laws, and DHL operational standards.
  • Review shipment documentation for accuracy, completeness, and regulatory compliance.
  • Obtain necessary duty and tax approvals before customs declaration submission.
  • Liaise with customs authorities and regulatory agencies to resolve clearance issues, disputes, and inquiries.
  • Prioritize shipment clearance activities to achieve service targets and minimize delays.
  • Provide customs-related advice and support to customers and internal stakeholders.
  • Maintain accurate customer, shipment, tariff, and commodity classification records.
  • Support customs audits, compliance programs, and Trade Security Program (TSP) requirements.
  • Monitor and achieve key performance indicators (KPIs) such as COA, BOS, and shipments pending over 72 hours.

Qualifications

  • Bachelor's Degree in Customs Administration, Logistics, Supply Chain Management, Business Administration, or a related field.
  • Licensed Customs Broker (where required by country regulations).
  • Experience in customs clearance, freight forwarding, logistics, or international trade operations preferred.
  • 2-3 years of experience in customs clearance and international freight/logistics environments.
  • Reviews customs requirements, shipment details, and documentation accurately to ensure compliance.
  • Prioritizes shipments and manages deadlines to meet clearance targets.
  • Makes sound customs-related decisions while minimizing compliance risks.
  • Achieves operational KPIs, clearance timelines, and customer service standards.
  • Collaborates effectively with customers, customs authorities, and internal departments.
  • Takes ownership of customs declarations and ensures regulatory compliance.
  • Clearly communicates customs requirements and clearance updates to stakeholders.
  • Performs effectively under pressure and manages multiple priorities.

Sourced from Kalibrr · posted 23 days ago · you apply on the original site