Content & Communications Officer

We are looking for a creative, detail-oriented, and highly organized Content & Communications Officer to join our marketing team. This role will be responsible for creating engaging content, coordinating communications, maintaining website content, and supporting digital marketing initiatives across multiple channels. Main

Responsibilities

Create, edit, and publish engaging website, blog, social media, email, and other marketing content. Develop and coordinate internal and external communications while maintaining consistent brand voice and messaging. Manage and maintain a content calendar across multiple channels, brands, and stakeholders. Work closely with the Digital Marketing team to align content with marketing campaigns, audience needs, and business objectives. Update and maintain website content using WordPress or similar content management systems. Write and support email marketing campaigns, including EDM content, scheduling, and basic performance monitoring. Edit and proofread content to ensure accuracy, clarity, consistency, and adherence to brand guidelines. Collaborate with internal stakeholders to gather information and develop relevant, accurate, and audience-focused content. Monitor content and campaign performance and use insights to support future content planning and improvements. Stay updated on content marketing, communications, SEO, social media, and email marketing best practices.

Qualifications

Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field preferred. At least 2 years of experience in content writing, copywriting, communications, or a related role. Excellent written and verbal English communication skills. Strong writing, editing, proofreading, and attention-to-detail skills. Experience creating content for different audiences, platforms, or brands. Hands-on experience with WordPress or similar content management systems. Experience with email marketing or EDM platforms such as Mailchimp, HubSpot, or similar tools. Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines. Ability to work independently and collaborate effectively with marketing teams and internal stakeholders. Basic understanding of digital marketing, SEO, social media, and content performance metrics. Proactive, adaptable, and willing to learn new tools, platforms, and industry best practices.