Social Media Manager

MAJOR RESPONSIBILITIES1. Manages day-to-day activities of the section2. Participates in the development and communication of company policies and guidelines to direct reports for implementation3. Executes management policies; appoints, disciplines or dismisses subordinate employees (hires and fires); further, the incumbent's suggestions/ recommendations on the change of an employee's status is given notable weight4. Manages the company's social media accounts and website5. Conceptualizes and manages communications programs/projects in social media that will promote the company, educate the public, and improve stakeholder relationships6. Monitor the reputation of the company in online media and, when necessary, assist in addressing complaints, sending replies, suppressing negative mentions, and amplifying positive mentions7. Identify reputable competitions (national and international), determine Maynilad's eligibility to enter such competitions, and coordinate with the different operating units to prepare the company's official entry8. Advises the Corporate Communications Head of any emerging issues for the company on social media and how best to handle the matter9. Review the communication projects and best practices of other organizations and recommend ways on how the company can adapt such projects and practices10. Develops and maintains contacts with suppliers and negotiates the most favorable terms for the company to keep production costs to a minimum11. Works closely with the Media Relations Head and Stakeholder Communications Head on issues and crisis management to ensure that messages to the media and other stakeholders are consistent

QUALIFICATIONS AND COMPETENCY

REQUIREMENTS

• MINIMUM EDUCATION AND PROFESSIONAL LICENSESGraduate of four (4) year course preferably in Communication or Journalism
• WORK EXPERIENCEWith at least two (2) years of experience in the field of communication, media/government relations, and social media management
• With at least two (2) years of managerial work experience
• KNOWLEDGE, SKILLS, and ABILITIESExcellent English and Filipino Communication skills in all forms: written, oral, and listening
• Advanced online research skills
• Advanced skills in social media management
• Highly creative and organized
• Excellent editing and copywriting skills
• Related experience in corporate communications, issues/crisis management and communication planning
• PERSONAL ATTRIBUTES/ATTITUDESAble to maintain confidential information
• Willingness to work additional hours in order to meet tight deadlines and media

requirements

• Adaptable, amiable and can communicate easily with a broad range of personalities
• Able to manage several projects and tasks simultaneously
• WORKPLACE RESOURCES AND ENVIRONMENTEQUIPMENT/SOFTWARE USEDMicrosoft Office tools Various social media platforms and tools
• WORKING CONDITIONS and OCCUPATIONAL HAZARDSWorks in a normal office environment

Occasional visits to company facilities, etc.