General Sales Manager

Lead and manage the overall Sales Department, including Sales Consultants and Sales Team Leaders. Develop and implement sales strategies, action plans, and initiatives to achieve dealership sales targets.

Key responsibilities

• Monitor monthly sales performance, individual targets, conversion rates, leads, and other key sales metrics
• Set clear sales objectives and ensure that Sales Consultants are properly guided and supported in achieving their targets
• Conduct regular sales meetings, performance reviews, coaching, and one-on-one discussions with the Sales Team
• Monitor and manage sales leads, customer inquiries, test drives, reservations, and vehicle releases
• Ensure proper implementation of the dealership's sales processes, policies, pricing guidelines, and promotional programs
• Work closely with Marketing and other departments to support lead generation, showroom activities, events, and sales campaigns
• Monitor inventory and coordinate with relevant departments to support vehicle allocation, availability, and timely customer deliveries
• Ensure a high level of customer service and customer satisfaction throughout the sales process
• Review sales reports and provide regular performance updates and recommendations to Management
• Identify areas for improvement and implement appropriate corrective actions and sales improvement plans