Business Development Sales - Freight Services

We are seeking a dynamic and results-oriented Business Development Executive to join our growing freight forwarding and logistics team. In this role, you will be responsible for identifying new business opportunities, developing strong customer relationships, and driving revenue growth through the promotion of our air freight, sea freight, warehousing, and logistics solutions. The ideal candidate is a proactive sales professional with a passion for customer service and a strong understanding of the freight forwarding industry.

Key Responsibilities

Identify, develop, and secure new business opportunities within the freight forwarding and logistics market. Generate leads through cold calling, networking, referrals, client visits, and industry events. Build and maintain strong relationships with existing and prospective customers. Conduct sales presentations and propose tailored logistics solutions based on customers' supply chain requirements. Prepare quotations, service proposals, and contract agreements. Negotiate rates and commercial terms with customers to achieve revenue and profitability targets. Work closely with operations, customer service, and overseas agents to ensure smooth service delivery. Monitor market trends, competitor activities, and industry developments to identify growth opportunities. Maintain accurate records of sales activities, customer interactions, and pipeline updates in the CRM system. Achieve monthly, quarterly, and annual sales targets set by the company. Follow up on customer inquiries, resolve issues promptly, and ensure high levels of customer satisfaction. Participate in trade shows, networking events, and business meetings to promote the company's services and brand.

Requirements

Diploma or Bachelor's Degree in Business, Logistics, Supply Chain Management, Marketing, or a related field. Minimum 2-3 years of sales or business development experience in freight forwarding, logistics, shipping, or supply chain services. Proven track record in acquiring new customers and achieving sales targets. Good understanding of international freight forwarding operations, including air freight, sea freight, customs clearance, and warehousing services. Strong communication, negotiation, and presentation skills. Customer-focused with the ability to build and maintain long-term business relationships. Self-motivated, proactive, and able to work independently with minimal supervision. Proficient in Microsoft Office applications and CRM systems. Possess a valid driver's licence (preferred) and willing to travel for customer visits. Knowledge of import/export procedures and logistics documentation will be an advantage.