Outbound Sales & Appointment Setting Specialist – US Market | WFH

We are looking for an Outbound Sales & Appointment Setting Specialist to support our US sales team in generating new business opportunities. The role will focus on identifying potential customers, reaching out to prospects, introducing relevant products, and setting qualified appointments for the Business Development team. The products may include home improvement, outdoor, landscaping, gardening, hardware, and related equipment. The ideal candidate should be comfortable speaking with US-based prospects, conducting outbound calls, understanding customer needs, and creating interest that leads to a

schedule

d sales conversation. This is a self-sourced outbound role. You will be expected to find and research prospects rather than relying entirely on an existing lead list.

Key responsibilities

• Research and identify potential customers within the US market
• Build and maintain a personal list of prospective customers and businesses
• Source prospects through online research, LinkedIn, directories, databases, and other relevant platforms
• Conduct outbound prospecting through phone calls, email, and other communication channels
• Make outbound calls to US-based prospects and introduce relevant products or solutions
• Initiate conversations with potential customers and identify their needs, interests, and purchasing

requirements

• Handle initial questions and objections professionally
• Convert qualified prospects into

schedule

• d appointments for the BDR or Business Development team
• Maintain accurate records of prospects, calls, emails, appointments, and follow-ups in CRMWork closely with BDRs and other members of the sales team
• About you1–2+ years of experience in outbound sales, appointment setting, lead generation, business development, telemarketing, or a similar role
• Experience making outbound calls to customers or prospects
• Proven ability to generate or source leads independently
• Experience setting appointments or booking meetings for BDRs, Account Executives, sales representatives, or similar roles
• Strong verbal and written English communication skills
• Comfortable speaking with US-based customers and prospects
• Confident handling objections and initiating conversations with cold prospects
• Strong follow-up and organizational skills
• Self-motivated and able to work independently in a WFH environment
• Willing to work night shift to support US business hours