Remote Bookkeeper & Client Services Coordinator (Tax & Accounting Firm)

A full time position with a well established US tax preparation and accounting firm. This is a client-facing role where you'll be the voice clients hear when they call, requiring confidence on the phone and comfort talking directly with US clients, combined with skilled bookkeeping and administrative support.

Key responsibilities

• Answer client calls and handle day to day correspondence with warmth and professionalism
• Manage client communication, digital signatures, and task tracking in Canopy
• Support tax preparation work in Ultra

Tax, including personal, corporate, and trust returns

• Complete monthly bookkeeping reconciliations
• Run payroll through ADP
• Prepare and file sales tax
• Keep client books current in QuickBooks, both Online and Desktop
• Help keep the office running smoothly day to day

About you

• Excellent spoken and written English, as this role is client facing and phone heavy
• Solid hands on bookkeeping experience, including reconciliations and sales tax
• Comfort working in both QuickBooks Online and QuickBooks Desktop
• Payroll experience, with ADP experience a plus
• Availability during US business hours (Arizona time)
• Experience with Canopy or a similar practice management platform is nice to have
• Background working in a tax or accounting office is nice to have
• Experience with both individual and business tax filings is nice to have