Account Manager

Duties and Responsibilities: - As this is a hybrid role, this will cover both accountmanager and people responsibilities: As Account Manager:1. Acquires a thorough working knowledge of all product and applications, tradingoperation and develops all necessary professional selling skills.2. Achieves the agreed budget and targets via sales of existing and new product lines.3. Maintains and develops good customer relations by regularly visiting them with goodand prompt commercial and technical service. As part of the commercial service, sheor he should respond to all customers’ problem regarding product, price, deliverdocumentations, shipments, etc.4. Coordinates closely with suppliers for commercial and technical advice andinformation.5. Identifies key markets and customers. Keeps records of existing and prospectivecustomers’ updated.6. Monitors, updates and submits report of competitors and key customers activities.7. Gather important information on the assigned products/suppliers, discusses markettrends and requirements with superior as deemed necessary.8. Assists in recommending objectives and strategies for various suppliers andproducts.9. Cost out product prices in close collaboration with the line manager10. Assists the Customer Service Group in some potential customers regardingdeliveries, shipment and outstanding.11. Plans out customer visit independently.12. Accompanies suppliers’ visitors to key customers as needed.13. Performs other tasks which the Managers may instruct from time to time. As People Manager - Team Management1. Manages assigned account manager2. Visits/calls customers jointly with account manager3. Defines/ executes team targets and service levels4. Trains and coaches of the team5. Reviews and reports team performance6. Communicates and networks via interfaces7. Plans deployment/staff8. Reviews guides and optimizes pricing9. Defines sales strategy and converting into targets for the team10. Develops business and new customer priorities for the team11. Develops an up-to-date market knowledge