Customer Service Representative

We are hiring Customer Service Representatives to join our on-site team in Dagupan City, Pangasinan, supporting international clients across a variety of customer service and support environments. This opportunity is ideal for customer-focused professionals who communicate confidently in English, enjoy helping people, and can work effectively in a fast-paced BPO or call center environment. Candidates from Dagupan City and surrounding areas of Pangasinan are encouraged to apply.

What We're Looking For

• The ideal candidate will have: Previous BPO, call center, customer service, or customer support experience
• Strong written and verbal English communication skills
• Excellent customer service and interpersonal skills
• Strong problem-solving and critical-thinking abilities
• The ability to multitask and work efficiently across multiple systems
• Strong attention to detail and accuracy
• A professional, reliable, and customer-focused approach
• The ability to work effectively in a fast-paced environment
• Willingness and ability to work on-site in Dagupan City, Pangasinan

Experience We Welcome

We welcome candidates with experience in a variety of customer-facing and support environments, including: Customer Service

Customer Support

Healthcare Support

Technical Support

Billing Support

Sales Support

Appointment Scheduling

Collections

Administrative Support

• Live Chat / Email Support
• Retention / Escalations
• Inbound / Outbound Calling
• BPO / Call Center Operations

You do not need experience in every area listed above. We are interested in candidates with strong customer service skills who can learn, adapt, and perform effectively in a structured international support environment. Ready to Apply? If you are a customer service professional looking for an on-site opportunity in Dagupan City and are ready to grow your career while supporting international customers, we encourage you to apply. To apply, please email your resume in English to:📧 marientcruz@resolv.globalSubject Line: Customer Service Representative | Dagupan

Please make sure your resume is submitted in English and includes your current contact information. We look forward to hearing from you!