Business Intelligence Manager

The Business Intelligence (BI) Manager will lead the development and delivery of data-driven solutions that support decision-making across Clinical Services, Operations, Finance/Accounting, Revenue Cycle, and other departments. This role oversees BI reporting, dashboards, analytics, and data warehouse initiatives, transforming complex healthcare data into actionable insights using tools such as Tableau, Power BI, SQL, and Excel.

Key responsibilities

Lead a professional team responsible for the design, development and delivery of timely, accurate, comprehensive reports and dashboards. Provide guidance, coaching, and performance feedback to team members. Deliver functional and technical components of Business Intelligence (BI) reporting solutions using Tableau and other systems utilized by the Company. Collaborate with Executive Management, Accounting, Revenue Cycle, Sales, and Operations teams to define and understand operational and business objectives, ensuring alignment with overall organizational goals. Gather and document business requirements, and Key Performance Indicators (KPIs) to establish benchmarks and evaluate success criteria. Collaborate with Business Unit heads to build their annual budgets and forecasts. Prepare business cases to support new investment, strategic and other business decisions. Analyze performance data from business, operations, and software systems to identify trends, patterns, and insights. Convert business performance objectives and requirements into clear and actionable reports and presentations. Build and test interactive operational reports, analytics, and dashboards using tools such as Tableau, Excel, or other suitable software, providing stakeholders with real-time access to relevant data. Develop requirements and lead implementation of data warehouse solution to assist with providing meaningful insight. Execute queries to extract, transform, and analyze data from databases, Excel spreadsheets, and other relevant sources to support reporting and data analysis requirements.

About you

Bachelor's degree in Computer Science, Information Systems, Finance or equivalent education or work experience. Minimum of 7+ years of experience in Reporting using Business Intelligence and Analytics software including Tableau, Power BI, Qlik. Tableau preferred. Minimum 3 years as a functional manager managing a team of 2-5 individuals. With Healthcare Background

Highly proficient with data analysis, analytics, and reporting, with a track record of delivering insights and actionable recommendations. Experience in report and dashboard development, data modeling, and data visualization. Proficiency in working with SQL databases, including data extraction, transformation, and analysis. Adaptable and flexible to a fast-paced work environment and shifting priorities and responsibilities. Experience leading the design and development of system integration using APIs, FTP, and other integration software. Ability to solve complex problems. Excellent communication skills, both verbal and written.