Team Lead – Nursing Education and Practice

Who we areAt Bon Secours Mercy Health Global Business Services – Manila, we believe your best is yet to come. Based in the Philippines, we partner with U.S.-based teams to deliver strategic insights, operational excellence and specialized expertise that advance our Mission. Join a global team focused on meaningful healthcare impact.

Job Summary

The Team Lead – Nursing Education and Practice is responsible for leading nursing education support services, professional development programs and clinical learning operations that contribute to workforce readiness and high-quality patient care outcomes. Operating within a Global Business Services environment, this role partners with U.S.-based nursing leaders to support professional nursing practice, educational program delivery, workforce development initiatives and operational excellence across the healthcare system.

What you'll do

• Lead and develop a team of Nursing Professional Development Project Coordinators and Nursing Virtual Learning Coordinators
• Manage hiring, onboarding, coaching, performance management and employee development activities
• Support system-wide nursing education and professional development programs, including virtual clinical orientation and other learning initiatives
• Collaborate with nursing leadership to align education support services with organizational and nursing strategic priorities
• Monitor training program completion, participation metrics and compliance

requirements

• Analyze education data, identify trends and provide reports and dashboards to leadership teams
• Coordinate evidence-based practice requests and educational support activities as directed by nursing leadership
• Lead the review, maintenance and delivery of virtual learning content to ensure program quality and continuing education compliance
• Ensure accuracy of key performance indicators, reporting tools and workforce development metrics
• Support life support training programs, including instructor compliance tracking, communication activities and administrative coordination
• Oversee education records management, attendance tracking and compliance reporting for Simulation and Training Centers
• Monitor and coordinate updates to clinical education resources and learning platforms to ensure alignment with organizational policies and practice standards
• Support the creation, maintenance and audit of nursing continuing education programs and

requirements

• Partner with nursing practice, education and research leaders to drive consistency, service excellence and professional development outcomes
• Identify opportunities to improve processes, reporting capabilities and education support services

What you'll bring

Experience5+ years of leadership experience in healthcare, shared services or global business services environments required2+ years of nursing experience required2+ years of experience in adult learning principles, educational needs assessment, program development, implementation and evaluation required

• Experience supporting learning management systems, training operations or virtual education programs preferred
• Experience with performance metrics, reporting and data analysis preferred
• Knowledge of nursing professional development practices required
• Knowledge of continuing education administration and compliance requirements preferred
• Strong collaboration and stakeholder management skills required

Education

Bachelor's Degree in Nursing required

Licensure and Certifications

Active Professional Registered Nurse (PRC Registered Nurse or PHRN) license issued by the Professional Regulation Commission (PRC) required

What we offer

• Comprehensive HMO medical coverage, retirement plan and group life and accident insurance
• One-time Work From Home allowance, connectivity allowance and wellness allowance
• Paid vacation and sick leave
• Government-mandated benefits: SSS, PhilHealth and Pag-IBIG contributions
• Flexible working model based on role and business need
• Mission-driven culture events, outreach and service opportunities
• Learning and development programs, mentorship and career growth pathways
• Collaborative office spaces and engagement activities

Benefits may vary based on employment terms and role.