Customer Service Coordinator

Key Responsibilities:TManage customer inquiries and process purchase orders accurately and efficiently. Coordinate with internal departments to resolve order-related issues and customer concerns. Monitor and follow up on order confirmations to ensure accuracy and completeness. Expedite customer orders to support on-time delivery commitments. Prepare and distribute customer backlog reports and order status updates. Coordinate shipment requests and communicate delivery updates to customers. Perform other duties and projects as assigned by supervisor. Requirements: College Diploma or equivalent; additional business-related education is an advantage. Minimum 6 months of customer service, sales support, order management, or related experience. Industry experience is beneficial but not required. Proficient in Microsoft Office applications, Outlook, and Word, particularly Excel. Strong communication, problem-solving, and organizational skills. Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment. Immediate availability preferred.