Customer Service Representative

Customer Service Representative

GECO Asia

Davao City

Full-time

Here’s how the job details align with your profile.

Full-time

• Full job description
• Role: Customer Service Representative

We are currently looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, excellent problem-solving abilities, and a genuine passion for providing outstanding customer support.

• Location: Davao, Philippines
• Work Mode: On-site (Work From Office)

Position: Full-Time

Nature: Voice, Email and Chat

Why Join Us?

• Day 1 HMO ( can add 1 free dependent after 1 year up to 3 dependents)
• Perfect Attendance Bonus
• Paid Leave after 3 months tenure
• Transportation Allowance
• Rice Subsidy
• Clothing allowance
• Childcare Center
• Onsite Pharmacy
• Retirement Plan
• Medicine and Vision Reimbursement

Qualifications

• Preferably minimum of 1 year experience in a customer service role.
• No prior experience required – Fresh graduates are welcome to apply
• Strong verbal and written English communication skills
• Excellent problem-solving and multitasking abilities
• Demonstrated patience and empathy in customer interactions
• Proficient in using computers and relevant software applications
• Ability to thrive in a fast-paced, team-oriented environment

Key Responsibilities

• Handle customer inquiries through phone, email, and chat
• Resolve customer complaints and issues in a timely and efficient manner
• Provide accurate product information and basic technical support
• Document customer interactions and maintain detailed records
• Follow up with customers to ensure issues are fully resolved and satisfaction is achieved

If you're passionate about delivering excellent customer service and are ready to grow with a dynamic team, we want to hear from you!

Company and salary information

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• Salaries for Customer Service Representative at GECO Asia
• Salaries for Customer Service Representative at GECO Asia, Davao City, P11

Salaries for Customer Service Representative

Salaries for Customer Service Representative, Davao City, P11