Executive Assistant VA (Zoho)

Job Summary: We're hoping to welcome a skilled ZOHO Specialist (Executive Assistant) to support the operations of a growing building advocacy and client support business. At the core of this role is implementing, configuring, and building workflows within the Zoho ecosystem, combined with executive-level administrative support. The best fit brings deep Zoho platform expertise together with strong organizational skills and a proactive, solutions-minded approach. Key Responsibilities: Implement, configure, and maintain the Zoho CRM platform, including building workflows, automations, and custom modules

• Map out and optimize business processes within the Zoho ecosystem to boost operational efficiency
• Oversee the executive's calendar, email inbox, and scheduling across multiple time zones
• Keep client databases and records in Zoho CRM accurate and up to date
• Coordinate internal communications so information flows smoothly across the team
• Help with lead tracking, client follow-ups, and pipeline management in the CRMCarry out day-to-day administrative tasks assigned by the business owner
• Contribute to developing and documenting standard operating procedures within Zoho
• Manage inbound and outbound client communications when needed
• Mandatory Skills: Established hands-on experience with the Zoho ecosystem, particularly Zoho CRM, Zoho Projects, and workflow automation
• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations
• Strong organizational and calendar management skills
• Background in database management and CRM data hygiene
• Accountable, careful, and self-directed with minimal supervision
• Solid written and verbal communication skills
• At ease working across multiple time zones
• Preferred Skills: Experience providing virtual support to executives or business owners
• Understanding of Zoho One or multiple Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)
• Experience in construction, real estate, or property-related industries
• Experience taking client-facing calls (inbound and outbound)
• Ability to handle several projects in parallel
• Experience setting up Zoho for new business units or franchise operations

Why Join Us: This is a rare chance to play a foundational role in a growing company that is expanding internationally. You'll shape systems and processes from scratch, with a clear path to more responsibility and full-time hours as the business scales. If you love building efficient systems and enjoy working directly with a business owner, this role is an ideal match.