CRM & Admin Virtual Assistant

Job Summary: We're glad to be hiring a skilled ZOHO Specialist (Executive Assistant) to support the operations of a growing building advocacy and client support business. The role's main priority is implementing, configuring, and building workflows in the Zoho ecosystem, alongside executive-level administrative support. We're looking for someone who pairs deep Zoho platform expertise with strong organizational skills and a proactive, solutions-first mindset. Key Responsibilities: Implement, configure, and look after the Zoho CRM platform, including building workflows, automations, and custom modules

• Design and streamline business processes within the Zoho ecosystem to improve operational efficiency
• Run the executive's calendar, email inbox, and scheduling across multiple time zones
• Maintain and refresh client databases and records in Zoho CRMCoordinate internal communications and keep information moving smoothly across the team
• Support lead tracking, client follow-ups, and pipeline management in the CRMTake care of day-to-day administrative tasks assigned by the business owner
• Help develop and document standard operating procedures within Zoho
• Handle inbound and outbound client communications as required
• Mandatory Skills: Solid hands-on experience with the Zoho ecosystem, especially Zoho CRM, Zoho Projects, and workflow automation
• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations
• Strong organizational and calendar management skills
• Experience with database management and CRM data hygiene
• Conscientious, thorough, and able to self-manage with minimal supervision
• Effective written and verbal communication skills
• Comfortable working across multiple time zones
• Preferred Skills: Prior experience supporting executives or business owners remotely
• Working familiarity with Zoho One or multiple Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)
• History in construction, real estate, or property-related industries
• Experience managing client-facing calls (inbound and outbound)
• Ability to run several projects side by side
• Experience setting up Zoho for new business units or franchise operations

Why Join Us: This is a distinctive opportunity to play a foundational part in a growing company that is expanding internationally. You'll help build systems and processes from the ground up, with a clear path to broader responsibilities and full-time hours as the business scales. If you enjoy building efficient systems and working directly with a business owner, this role is a natural fit.