Customer Service Representative / Healthcare Associate

• We’re Hiring: Healthcare Support Associate
• Work Location: On-site | Ebloc 3 Building, Padriga Street, IT Park, Lahug, Cebu City
• Schedule: Full-time | Shifting hours aligned with U.S. client operations

About the Opportunity

Join Strategic Office Support, Inc., a trusted partner of U.S.-based healthcare organizations. We’re looking for passionate and detail-oriented professionals to provide top-notch administrative and operational support to healthcare providers across the U.S.

If you’re seeking a stable career with growth opportunities in the healthcare outsourcing industry — this role is for you.

What You’ll Do

• Assist U.S. healthcare clients with administrative and coordination tasks.
• Communicate effectively via phone, email, and chat, ensuring professional and empathetic service.
• Maintain and manage healthcare-related documentation accurately.
• Collaborate with your team to ensure timely and quality service delivery.

What You Bring

• Excellent English communication skills, both verbal and written.
• 1–5 years of experience in the BPO industry or healthcare support is an advantage.
• Willingness to work on a night shift or U.S.-based schedule.
• Strong attention to detail, adaptability, and a proactive attitude.

Why Join Strategic Office Support, Inc.?

• Competitive Salary Package with 13th-month pay and performance-based incentives
• Comprehensive HMO Coverage
• Paid Training & Continuous Learning Opportunities
• On-site Parking & Accessible Location
• Fun Work Culture with company events and team-building activities
• Career Growth and opportunities for promotion and regularization

Employment Details

• Job Type: Full-time | On-site
• Schedule: 8-hour shifts | Night shift | May include weekends and overtime

Supplemental Pay

• Overtime pay
• Night differential
• Performance and attendance bonuses
• Commission opportunities

Be Part of Something Meaningful

Take your healthcare career further with a company that values teamwork, growth, and excellence.

Apply today and start your journey with Strategic Office Support, Inc. — where your skills make a real difference.

Job Type: Full-time

Benefits

• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise

Work Location: In person