Property Management Virtual Assistant- NEW ZEALAND

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Property Management Virtual Assistant- NEW ZEALAND

REassist Virtual Assistance Services

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4.4

Philippines

PHP 45,000 - PHP 55,000 a month

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Full-time

Full job description

Our client is seeking a detail-oriented, highly organized Full-Time Property Management Virtual Assistant to support our daily operational, administrative, financial, and marketing workflows. Working closely with the on-ground Property Managers during standard New Zealand business hours, you will manage maintenance dispatch, process tenancy documentation, perform daily bank reconciliations, execute data entry, and handle client communications.

Key Responsibilities

• Operations & Statutory Support: Draft and dispatch work orders to contractors via Tapi and Palace, following up to ensure timely completion. Issue statutory tenancy notices (e.g., Entry Notices, Rent Increase Notices) via TPS in compliance with timelines.
• Tenancy Management: Prepare lease renewals, onboarding/offboarding documentation, and tenancy variation agreements using TPS. Draft MBIE bond refund forms, calculate final settlements, and process updates in Palace. Format and archive property reports generated from Inspection Express.
• Financial Administration: Perform daily bank statement imports in Palace to reconcile rent, bonds, and utility receipts. Calculate tenant water usage charges and generate chargebacks/invoices. Process contractor invoices, owner fee statements, and send overdue rent reminders.
• Database & Communications: Update profile details for tenants, owners, and properties in Palace. Archive compliance documents (like Healthy Homes certificates) in Google Drive. Answer routine inquiries from shared inboxes and coordinate inspection dates via Google Calendar.
• Social Media & Marketing: Create promotional property banners and vacancy listings using Canva. Schedule posts on Facebook and Instagram, monitor comments, and forward prospective leads to the team.

Qualifications & Requirements

• Software Expertise: Hands-on experience is required with Palace, Tapi, TPS, Inspection Express, Google Workspace, and Canva.
• Language Skills: Fluent written and spoken English is required; spoken Mandarin/Chinese is a strong advantage.
• Education & Knowledge: Minimum of a Bachelor's Degree is preferred. Familiarity with the Residential Tenancies Act (RTA) and MBIE Bond Centre processes is a bonus.
• Core Competencies: Exceptional data entry accuracy, high attention to detail, and strong time management.

Pay: Php45,000.00 - Php55,000.00 per month

Benefits

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Work from home

Experience

• PALACE: 2 years (Required)
• TAPI: 2 years (Required)
• INSPECTION EXPRESS: 2 years (Required)
• TPS: 2 years (Required)
• CANVA: 2 years (Required)
• Work Location: Hybrid remote in Philippines
• Company and salary information

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Salaries for REassist Virtual Assistance Services

• Salaries for REassist Virtual Assistance Services, Philippines
• Salaries for Property Management Assistant at REassist Virtual Assistance Services
• Salaries for Property Management Assistant at REassist Virtual Assistance Services, Philippines

Salaries for Property Management Assistant

Salaries for Property Management Assistant, Philippines

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