Customer Service Representative – Pure Non-Voice | Chat & Messaging
Alorica
Quezon City, Metro ManilaPosted 3 days agoJobStreet
Setup
On-site
Type
Full-time
Level
Mid-level
Salary
PHP 23k/mo
Closes
Open
Skills mentioned
Customer ServiceCommunication
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About the role
Customer Service Representative for a Pure Non-Voice / Chat & Messaging Account, assisting customers through written communication channels rather than phone calls.
Key responsibilities
- Assist customers through chat and messaging channels
- Handle customer inquiries, requests, and concerns professionally
- Provide accurate information and appropriate solutions
- Document customer interactions and update account information
- Maintain quality and productivity standards
About you
- With or without BPO experience are welcome
- Good written and verbal communication skills
- Comfortable using computers and online applications
- Willing to work on shifting
schedule
s, weekends, and holidays when required
Benefits
Competitive salary package
Paid training
Company
benefits
- Career growth opportunities
- Onsite medical after final interview
Sourced from JobStreet · posted 3 days ago · you apply on the original site