People & Culture Advisor | Hybrid | Ortigas | Day Shift | Weekends Off

Strengthen People Operations Across Australia's Integrated Healthcare Sector

Trusted healthcare organizations depend on fair employee practices, accurate workforce records, and responsive HR guidance. The People & Culture Advisor supports leaders and employees across critical workplace matters, compliance, and lifecycle processes. This opportunity gives top 1% talent meaningful international exposure, strategic influence, and a long-term global career with Emapta built around professional growth and purpose in healthcare operations excellence. Snapshot

• Employment Type: Full-time
• Work Setup: Hybrid, Ortigas | Onsite every Monday and Thursday, plus 1 flexible onsite day (preferably Friday)
• Shift: Day Shift, 8:00 AM-5:00 PM AEST, Weekends Off,

Benefits

Day 1 HMO coverage with free dependent

Competitive Salary Package

Day Shift

schedule

• Fixed weekends off
• Hybrid work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)

Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer! Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organization

Standard government and Emapta

benefits

• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Tertiary qualification in Human Resources, Business, Psychology, or a related discipline3-5 years of HR experience
• Strong attention to detail and accuracy
• Effective deadline and priority management skills
• Knowledge of workforce management, employee relations, and human resources management
• Experience using human resources information systems
• Understanding of workplace safety culture development and risk management
• Familiarity with innovation management tools and continuous improvement practices
• Strong stakeholder relationship management and engagement skills
• Strategic thinking, innovation, creativity, and clear communication skills
• Strong digital literacy, technical aptitude, and adaptability to new technologies
• Sound financial acumen, project management, ownership, and accountability
• Compliance-focused and continuous improvement mindset

Workforce Compliance

Requirements

Current National Police Check

• Working with Children Check, where applicable
• NDIS Worker Screening Clearance or willingness to obtain one
• Compliance with current immunization

requirements

Core Competencies

• Ability to improve efficiency across systems, tools, and processes
• Commitment to compassionate, person-centered service that protects dignity and safety
• High integrity, professionalism, transparency, and awareness of role boundaries
• Clear, respectful communication that promotes safety, trust, and care continuity
• Strong teamwork focused on safe, consistent, and positive outcomes
• Sound client-centered decisions within role and commercial

requirements

• Knowledge of workplace safety procedures, risk identification, and safe practices
• Strong stakeholder engagement and relationship-building skills

Leadership Competencies

• Ability to support team effectiveness, accountability, and a positive workplace culture
• Strong understanding of risk, compliance, governance, and reporting

requirements

• Ability to support reliable service through effective processes and communication
• Commitment to a respectful, inclusive, and professional team environment
• Strategic thinking aligned with organizational priorities and service standards
• Commitment to continuous learning, capability development, and quality care
• Commercial awareness and responsible resource management

Whole-of-Business Enablement Competencies

• Proficiency in digital systems for accurate records and reliable service delivery
• Strong understanding of professional responsibilities and workforce standards
• Awareness of how team performance influences client experience and trust
• Ability to use digital tools, AI, and automation to improve efficiency and accuracy
• Sound financial discipline when managing time, funding, and resources
• Strong documentation, reporting, data management, and analytical skills
• Demonstrated ownership, accountability, reliability, and commitment to outcomes

Role-Specific Corporate Competencies

• Project management skills, including objective, timeline, task, and progress management
• Relevant technical knowledge of role requirements and applicable standards
• Ability to evaluate and improve processes for consistency, safety, and efficiency
• Continuous improvement mindset supported by feedback and ongoing learning
• Strong understanding of applicable policies, procedures, and compliance standards

Responsibilities

Employee Relations and Advisory Support

Provide timely and practical advice to leaders on performance, conduct, attendance, and workplace concerns, supporting the consistent and compliant management of employee matters. Support workplace investigations through coordination, documentation, and preparation of formal correspondence, ensuring processes are structured, fair, and aligned with organizational standards. Interpret employment contracts, Modern Awards, policies, and relevant legislation to guide decision-making and ensure consistent application across the workforce. Escalate complex or high-risk matters appropriately, ensuring visibility and oversight in line with governance expectations.HR Enquiries and Service Delivery

Manage the central HR mailbox and ticketing systems, ensuring enquiries are triaged, addressed, and resolved within agreed service timeframes. Provide accurate and professional responses to employee and manager queries, maintaining consistency in advice and communication. Monitor enquiry trends and identify recurring issues to inform improvements in service delivery and process design. Maintain structured workflows and documentation, ensuring all actions are traceable and aligned with service standards. Employee Lifecycle Management

Prepare and issue employment contracts, variations, and employee correspondence, ensuring accuracy and adherence to approved templates. Coordinate onboarding and offboarding processes, ensuring all documentation is complete, verified, and stored in accordance with organizational requirements. Track outstanding documentation and conduct follow-ups within required timeframes to maintain compliance and workforce readiness. Support recruitment and workforce processes for corporate roles as required, ensuring coordination aligns with operational needs. Workforce Compliance and Credential Management

Maintain accurate records of workforce compliance requirements, including police checks, NDIS screening clearances, and role-specific certifications. Monitor compliance expiration dates and coordinate renewal processes to maintain continuous workforce eligibility and readiness. Support internal and external audits by preparing documentation, compliance trackers, and reports. Ensure workforce records and compliance data are maintained in accordance with regulatory and organizational standards.HR Systems and Data Integrity

Maintain digital personnel files, ensuring records are complete and aligned with document management protocols. Update HR systems and ticketing platforms with detailed case

note

s and documentation to ensure transparency and traceability. Conduct periodic audits of employee records to identify and correct gaps or inconsistencies. Maintain data accuracy across systems to support reliable reporting and informed decision-making. Care Support and Governance

Champion quality and safety by upholding organizational values and contributing to continuous improvement, policy development, and governance activities. Manage and escalate risks appropriately by identifying, reporting, and responding to incidents, hazards, complaints, and care concerns in accordance with organizational frameworks. Maintain professional and compliance standards by meeting training and registration requirements, following policies and procedures, and supporting a culture of accountability and collaboration. Success Measures

Meet performance expectations aligned with the organization's Strategic Plan and Key Performance Indicators, as outlined in the applicable KPI Scorecard. About the Client

Our client is an established Australian healthcare group with more than 66 years of combined experience supporting people across every stage of life. Through integrated aged care, disability support, hospital-in-the-home services, and specialist nursing workforce solutions, it helps individuals live with greater independence, dignity, and confidence. Bringing together trusted healthcare providers under one purpose, the organization is recognized for compassionate service, strong clinical governance, collaborative partnerships, and continuous innovation that improves care quality and community outcomes across Australia at scale nationwide. Join the Top 1% Talent. A better career. A better life. Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being. Apply now and experience the difference!