HR EMPLOYEE RELATIONS OFFICER

The HR Employee Relations Officer is responsible for managing employee relations concerns, disciplinary cases, attendance and workplace issues, while providing support in payroll and benefits administration. The position works closely with employees, Department Heads, Area Managers, and Store Managers to ensure proper implementation of company policies, labor standards, and HR procedures.

Key responsibilities

• Handle employee concerns, complaints, grievances, and workplace conflicts professionally and promptly
• Conduct employee counseling and provide appropriate guidance on company policies and procedures
• Manage and document employee disciplinary cases from initial incident reporting through case resolution
• Prepare and issue HR documents such as Notice to Explain (NTE), Final Warning, Preventive Suspension, Administrative Hearing notices, and Notice of Case Decision, as applicable
• Coordinate administrative hearings and ensure proper documentation of proceedings
• Recommend appropriate HR actions based on company policies, established procedures, and applicable labor standards
• Maintain complete and confidential records of employee relations cases
• Assist in ensuring compliance with Philippine labor laws, DOLE regulations, and company policies
• Monitor and address potential employee relations and labor issues before they escalate
• Provide guidance to managers and supervisors on proper employee handling and disciplinary procedures

About you

• Knowledge of Philippine labor laws, DOLE regulations, and company policies
• Ability to handle employee concerns, complaints, grievances, and workplace conflicts professionally and promptly
• Capability to manage and document employee disciplinary cases
• Experience with payroll and benefits administration support
• Ability to maintain accurate and confidential employee records and HR files
• Capability to coordinate with different departments and operating sites regarding HR concerns