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Nezda Technologies

CSR - Hiring | Mactan Newtown | START ASAP | 20% Night Differential

Nezda Technologies

Lapu-Lapu City, CebuPosted 10 days agoJobStreet

Setup
On-site
Type
Full-time
Level
Mid-level
Salary
PHP 23k–28k/mo
Closes
Open

Skills mentioned

Customer ServiceCustomer Success
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About the role

Customer Experience (CX) Representative / Customer Service Representative role providing excellent customer service and support in a full onsite night-shift environment. Key responsibilities

  • Provide excellent customer service and support
  • Handle customer inquiries, requests, and concerns
  • Assist customers while performing soft selling/upselling of products and services, including phone products and subscriptions

About you

  • At least High School Graduate / Senior High School Graduate
  • Minimum 6 months cumulative BPO experience
  • Experience in Telco or Comcast accounts is an advantage
  • For technical roles, international non-voice experience may be considered

Sourced from JobStreet · posted 10 days ago · you apply on the original site