Client Service Rep 3, IQVIA Digital (Measurement implementation support)

Provides high quality, timely development and input for client solutions in the pharmaceutical and related industries. Responsible for the strategy, execution, performance and reporting of both advertiser and publisher measurement programs.

Key responsibilities

Assist in the implementation of third party ad tags on banner ads, video, mobile, in-app, email and advertiser web properties

Assist the Delivery Team in managing and improving digital engagement workflows and processes as it pertains to deployment of third party measurement tags in conjunction with agency partner ad ops departments

• Provide Delivery Team with technical guidance, trouble shooting, and ongoing development and enhancement of overall tag implementation best practices
• Quality control of data collection throughout the engagement lifecycle, including setup and ongoing implementation of new tactics and publisher partners
• Assist Tagging leads with the review and analysis of client requirements or challenges associated with media campaigns
• Develop detailed documentation and specifications
• Support Delivery Team with analysis and help bring resolution to client issues

About youAt least 3 years of related experience, including ad operations, digital ad trafficking, or consulting (pharmaceutical and/or healthcare industry experience preferred)

Experience with Ad serving technology (DFP/DCM/GAM), Google Tag Manager, Adobe Analytics, Tealium, and Browser Developer tools

Proficient with MS-Excel and Power

Point

• Knowledge of Workfront, HTML, JavaScript, paid search, DMP's, and Web Analytics helpful but not required
• Comfortable articulating technical concepts to non-technical stakeholders
• Ability to provide assessment of potential measurement challenges and collaborate to create recommendations and solutions
• Effective communicator and active listener with an analytical mindset and holistic understanding of media operations workflow and applications
• Highly organized with ability to work efficiently with high level of accuracy and attention to detail
• Ability to proactively assess, manage, and prioritize responsibilities to create and own daily tasks among stringent deadlines
• Self-motivated and capable of operating independently but also comfortable in a team environment

About us

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.