EMEA Engagement Specialist/ Employee Support

• Job Title: EMEA Support/Engagement Specialist
• Location: Hybrid – 3x per week onsite at Ayala Avenue, Makati
• Work Hours: Mid Shift

We’re looking for a dedicated EMEA HR/Engagement Specialist to join our team onsite in Makati!

About the Role

We’re seeking a detail-oriented and people-focused EMEA HR/Engagement Specialist to support our EMEA-based workforce. This role ensures a smooth onboarding experience, ongoing assignment support.

Key Responsibilities

Assignment Management & Engagement

• Act as the primary point of contact for all contingent workers throughout their assignments.
• Provide support and resolution for issues related to pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.
• Share insights and feedback with internal teams to improve candidate experience and operational efficiency.
• Conduct check-ins during the first two weeks of assignment to ensure smooth integration and clarity on timesheets, pay stubs, and systems access.

Qualifications

• Must have experience with EMEA HR support
• Excellent English communication and interpersonal skills
• Bachelor’s degree in Human Resources, or a related field
• Prior experience in employee engagement or assignment management
• Proficiency with ATS tools (e.g., Job Diva) is a plus
• Ability to work onsite in Ayala Avenue, Makati