Business Administration (Remote Role)

Position Details: We are seeking a dedicated and professional individual to join our team as a Remote Administrative and Social Media Coordinator. The successful candidate will be responsible for handling a variety of administrative tasks, managing social media accounts, customer service, and other essential duties. This is a remote position, and the candidate will be working remotely while aligning with our UK office hours. (Full-Time, Permanent Role)

Key Responsibilities: General Administration: Perform general administrative duties such as data entry, document management, and record keeping. Assist in organizing company files and maintaining an efficient filing system. Social Media Management: Handle and manage the company's social media accounts (e.g., Facebook, Twitter, Instagram). Create, schedule, and post engaging content. Monitor social media platforms for customer inquiries and respond in a timely manner. Customer Service: Respond to customer emails, messages, and inquiries promptly and professionally. Address and resolve customer complaints and issues. Order Processing and Invoicing: Book out orders and ensure timely dispatch. Process invoices and manage billing tasks accurately. Research and Reporting: Conduct research-based tasks as required. Identify and report counterfeit products online. Process copyright infringement applications. Time Management and Planning: Plan and prioritise tasks effectively to meet deadlines. Manage time efficiently to balance multiple tasks and responsibilities. Skill and Qualifications: Strong organisational and administrative skills. Excellent written and verbal communication skills. Proficient in using social media platforms and tools. Ability to handle customer inquiries and resolve issues professionally. Experience with invoicing and order processing is a plus. Strong research and analytical skills. Ability to work independently and remotely while maintaining alignment with the UK office hours. Proficiency in using MS Office Suite (Word, Excel, PowerPoint). Working Conditions: Must be available to work UK office hours (9:00 AM to 5:00 PM, Monday to Friday). Computer equipment, internet connection and headset must be to adequate standards that does not cause communication issues. Preferred Qualifications: Bachelor's degree in Business Administration, Marketing, Communications, or a related field. (or equivalent experience). Previous experience in business administration or similar role. Understanding of the automotive industry or premium/luxury brands is preferred. Only serious candidates interested in a permanent role will be considered. Become part of a dynamic team where your work will drive real results.