Customer Service Representative | Healthcare Account | Virtual Interview Process
Davao City, Davao del SurPosted 9 days agoJobStreet
Skills mentioned
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About the role
Key Responsibilities
Inbound Assistance: Answer phone inquiries regarding medical insurance claims, coverage eligibility, patient benefits, and hospital billing details. Issue Resolution: Research and resolve account disputes, claim denials, or payment discrepancies while aiming for first-call resolution. Compliance & Privacy: Strictly maintain HIPAA privacy regulations and protect sensitive Patient Health Information (PHI) during all calls. System Navigation: Simultaneously document calls, navigate through multiple healthcare databases, practice management systems, or client software programs
- Qualifications: Must be a High School Graduate or Senior High School Graduate
- Minimum 6 months BPO experience
- Amenable to work onsite in Davao City
Amenable to work on a night shift schedule. Amenable to start ASAP.Available for virtual interview process. Offers: Earn up to 24,550 Salary Package10% Night Differential PayHMO coverage – Day 112 Paid Leaves5 Leaves convertible to cashSSSPhilHealthPag-IBIGThis is an urgent hiring opportunity. For proper screening and endorsement, kindly message me via Viber at 0927 992 3325 or send your most updated resume to marvin.vizarra@nezdaglobal.com. Please use “CSR Davao Application” as the subject/message reference.
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