NDIS Bookkeeper & Administration Officer | WFH

You'll be responsible for the day-to-day bookkeeping and administrative functions that support an established NDIS disability support services business, including reconciliations, invoicing, expense tracking, service agreements, and staff compliance records. Working closely with management and the existing administration team, you'll help ensure financial records are accurate, paperwork is completed on time, and important compliance requirements are not missed. This is a hands-on role where accuracy, organisation, and follow-through are essential.

Key responsibilities

• Perform regular bookkeeping and bank reconciliations across the company's financial systems
• Ensure transactions are accurately recorded and accounts are kept up to date
• Identify and investigate discrepancies and escalate any anomalies to management promptly
• Maintain accurate and organised financial records
• Prepare and issue invoices accurately and according to the required billing cycle
• Monitor outstanding invoices and follow up on overdue payments
• Track and record business expenses, ensuring transactions are correctly categorised
• Apply your understanding of the NDIS environment when handling billing and administrative

requirements

• Prepare and send service agreements to new and existing clients
• Maintain accurate client records, document trackers, and other administrative registers
• About you3–5 years of hands-on bookkeeping experience, ideally within an NDIS, disability services, healthcare, or similar environment
• Demonstrated NDIS industry experience and familiarity with the NDIS Price Guide and support item codes
• Intermediate to advanced Xero skills, with professional experience using the platform
• Strong understanding of bookkeeping fundamentals, including bank reconciliation, invoicing, expense tracking, and accounts management
• A bookkeeping or accounting qualification, or equivalent practical experience
• Strong attention to detail, particularly when working with financial information and compliance records
• Excellent organisational and time-management skills
• Strong written and verbal English communication skills
• Ability to work independently, manage recurring tasks, and meet deadlines without close supervision
• A proactive and reliable approach, with the confidence to identify issues and follow them through to resolution

About us

Staff X is a certified Great Place to Work employer in the Philippines for multiple consecutive years. When you join Staff X, you are employed directly by Staff X and become part of a stable team supporting international clients. Staff X offers long-term employment with genuine opportunities for career growth.

Benefits

HMO health insurance

Dental plan

• Company-provided laptop or desktop computer
• Free training and professional development policy
• Regular social events and team activities
• Employee wellness program
• Exposure to clients across Australia, the US, and the UK