Customer Service Representative Voice and Non Voice Account | Pasig Site

Customer Service Representative Hiring in Pasig!

Metacom Careers is hiring a Customer Service Representative (CSR) for a voice account.

Job Details

• Position: Customer Service Representative
• Account Type: Voice
• Work Setup: Onsite
• Schedule: Shifting Schedule
• Employment Type: Full-Time
• Experience: No BPO/Call Center Experience Required
• Education: College Graduate

Responsibilities

• Answer inbound customer calls and respond to inquiries
• Provide accurate product, service, and account information
• Resolve customer concerns and complaints professionally
• Process orders, requests, and account updates
• Document customer interactions in the CRM
• Meet quality, handle time, and productivity targets
• Escalate complex issues when necessary

Qualifications

• At least College Graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer and typing skills
• Willing to work onsite on a shifting schedule
• Customer-focused attitude and good listening skills
• Willing to undergo paid training

Benefits

• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs

Why Join Metacom Careers?

• College graduates with no BPO experience are welcome
• Paid, structured training before handling live calls
• Gain valuable customer service and communication experience
• Clear career path to Team Lead, QA, or Trainer roles
• Stable, high-demand position

Apply Now

Start your Customer Service Representative career with Metacom Careers today!