HR Assistant I | TP Sucat

About us

Teleperformance is a leading global provider of digital business services and customer experience solutions. We work with the world's largest and most innovative companies across multiple industries, delivering transformative outcomes through our people, technology, and expertise. Our mission is to create remarkable customer experiences whilst fostering a workplace where our employees can thrive and develop their careers. We are committed to building a diverse, inclusive, and supportive environment where talent can flourish.

About the role

We are seeking an HR Assistant I to join our Human Resources team at our Sucat, Paranaque location. This is a full-time position that plays a vital role in supporting the delivery of human resources services across our organization. As an HR Assistant I, you will provide essential administrative and operational support to our HR department, ensuring compliance with company policies and contributing to the effective management of our workforce. This role is instrumental in maintaining the efficiency of our HR operations and supporting a positive employee experience.

Key responsibilities

• Maintain and update employee records, ensuring accuracy and confidentiality of all personnel information
• Provide administrative support to HR team members, including scheduling meetings, preparing reports, and managing correspondence
• Assist with the implementation and communication of HR policies, procedures, and company initiatives
• Support employee relations activities, including employee engagement events and wellness programmes
• Handle inquiries from employees regarding HR matters, benefits, policies, and procedures
• Assist with performance management processes, including distributing appraisal forms and collating feedback
• Support training and development activities, including scheduling, registration, and record-keeping
• Ensure compliance with local labour laws, regulations, and company policies in all HR operations

What we're looking for

• Bachelor's degree in Human Resources, Business Administration, or a related fieldat least 6 months of relevant experience is preferred
• Proven experience working in a Human Resources function, preferably as an HR Assistant or in a similar administrative HR role
• Strong knowledge of HR processes, including recruitment, onboarding, payroll support, and employee relations
• Excellent organisational and time management skills with the ability to handle multiple tasks and priorities
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Strong communication skills, both written and verbal, with the ability to interact professionally with employees at all levels
• Attention to detail and commitment to maintaining accurate records and documentation
• Understanding of data confidentiality and the ability to handle sensitive information with discretion
• Familiarity with HR Information Systems (HRIS) is advantageous
• Knowledge of Philippine labour laws and regulations is highly desirable

What we offer

At Teleperformance, we are committed to supporting the wellbeing and development of our employees. We offer a comprehensive benefits package designed to support your career growth and personal wellbeing, including: Competitive salary and performance-based incentives

• Comprehensive health and wellness benefits, including health insurance coverage
• Paid leave entitlements and flexible working arrangements
• Professional development opportunities and training programmes to advance your HR knowledge and career
• Career progression opportunities within our growing HR function
• A supportive and inclusive workplace culture that values collaboration and innovation
• Employee assistance programmes and counselling services
• Opportunities to work with a diverse, talented team in a dynamic, fast-paced environment

Apply nowIf you are an organised, detail-oriented professional with a passion for supporting human resources operations and employee development, we would like to hear from you. Please submit your CV, cover letter, and relevant certifications to our recruitment team. We look forward to welcoming you to the Teleperformance family.