HR Employee Relations

JOB RESPONSIBILITIES

Supports the implementation of Employee Relations and discipline procedures aligned with company policies and standards

Manages the end‑to‑end Positive Discipline process for Rank‑and‑File employees, including receiving and validating reported violations, conducting initial review and fact‑finding, preparing Notices to Explain (NTE), and scheduling administrative meetings

• Handles admin queries, conducts admin investigations, and participates in admin hearings to clarify facts, gather evidence, and document proceedings
• Prepares the Notice of Decision (NOD) for resolved cases and serves the NOD to employees through proper and documented channels
• Reviews NTEs and Disciplinary Actions prepared by other sections to ensure accuracy, consistency, and policy compliance
• Maintains an updated and organized ER case database, ensuring proper monitoring, documentation, and retrieval of records

Prepares and serves End of Contract (EOC) notices for Fixed-Term and Probationary employees based on validated performance evaluations and Section/Department recommendation

• Manages the clearance process for separating employees, ensuring timely completion of all requirements in line with company procedures
• Conducts Exit Interviews for Staff-level employees and documents feedback for analysis and reporting
• Analyzes ER case data to identify trends, root causes, and recurring issues affecting employee relations or retention
• Provides recommendations and countermeasures to improve HR policies, streamline processes, and enhance employee experience and work environment

QUALIFICATIONS

Bachelor's Degree in Human Resources, Psychology, Business Administration or any related field1–2 years of experience in Employee Relations, Case Handling, or HR Operations

• Familiarity with labor standards and disciplinary procedures
• Excellent written communication for reports, summaries, and notices
• High level of confidentiality, professionalism, and attention to detail
• Ability to handle sensitive situations with objectivity and fairness

Must be willing to be assigned in Greenfield District, Mandaluyong.