HR Specialist

Reporting to the Head of HR Services & Support, the HR Specialist is an integrated role responsible for executing and supporting HR Services & Support initiatives across the company and its entities. This position requires a highly adaptable professional capable of balancing day-to-day operational needs across the ecosystem while contributing to unified goals, operational efficiency, and cross-company synergy. Benefits Administration: Administer and manage employee benefits such as SSS, PhilHealth, Pag-IBIG, HMO, and GLI, ensuring timely processing of contributions, claims, enrollment, and related documentation. Coordinate with government agencies for the submission of reports, updates, and compliance matters regarding benefits. Assist employees in understanding and accessing their benefits, providing guidance on eligibility, enrollment, and claims processes. Maintain accurate and up-to-date records of employee benefits and ensure they are updated in the HRIS system. Government Compliance: ○ Ensure compliance with all government-mandated benefits, regularly submitting reports and updates to relevant agencies. Stay up to date with changes in government regulations and ensure timely application of changes to the employee benefits program. Address any issues or concerns that arise related to government-mandated benefits. Employee Support: Act as the primary point of contact for employees regarding benefit-related inquiries and issues, ensuring timely and accurate responses. Assist employees with claims processing, coordinating with external providers and agencies to resolve benefit-related matters. Educate employees on the details of their benefits and facilitate any changes or updates to their enrollment. Updating of articles in the portal related to company and government

benefits

HR Administration & Support: Assist in updating and maintaining employee records in the HRIS system to ensure accuracy and compliance. Support payroll by ensuring that all benefits-related data, such as deductions and contributions, are accurately processed. Provide backup support to the HR team on various tasks as needed. Performs other duties and functions designated by management from time to time. Process Improvement: Identify areas of improvement in benefits administration processes and recommend changes to enhance efficiency and employee experience. Collaborate with the HR team to streamline benefits workflows and ensure accurate tracking of employee benefits. Flexibility: Perform any other tasks that may be assigned. Flexibility: Perform any other tasks that may be assigned.

Qualifications

Essential

Education: Bachelor’s degree in Human Resources, or a related field. Experience: Proven experience as an HR Specialist with a focus on employee’s compensation and

benefits

• Technical: Proficiency in Microsoft Office 365, and Google Workspace (Advanced Sheets/Excel)
• Functional: In-depth knowledge of SSS, PhilHealth, Pag-IBIG, and HMO regulations and processes. Strong understanding of benefits administration and compliance

requirements

• Regulatory: Good knowledge of data privacy laws, Philippine Labor Law, and HR compliance standards
• Core Competencies: Strong analytical and problem-solving skills, with the ability to generate, interpret, and act on data reports
• High attention to detail and accuracy in handling employee and system data
• Strong communication and interpersonal skills, with effective people, time, and task management abilities