.Business Analyst.
NCS Philippines Inc.
Taguig, Metro ManilaPosted 5 hours agoKalibrr
Setup
Hybrid
Type
Full-time
Level
Mid-level
Salary
Not listed
Closes
59 days
Openings
1
Skills mentioned
Customer SuccessBusiness AnalysisLeadership
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About the role
Skills
- Must have excellent time management and organizational skills and experience establishing guidelines in these areas for others.
- Must have a strong sense of personal accountability regarding decision-making and supervising department teams.
- Must have good leadership skills, risk management, client interfacing, and decision-making skills.
- Must have strong interpersonal and organizational skills.
- Ability to work independently with minimum supervision and with a cross-functional team.
- Must have the decisiveness in resolving business problems, making decisions, and identifying priorities.
- Must have a passion for new consumer technology and the emerging mobile landscape.
- Excellent scoping and estimation skills.
- Must have strong interpersonal and organizational skills
- Proven ability to demonstrate a drive for results and accountability of business needs.
- Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
Qualifications
Duties and Responsibilities
- Liaise with stakeholders to understand business processes, system features, needs and objectives, and challenges and pain-points effectively
- Influence stakeholders for best solution implementation while removing blockers and suggesting best approach
- Manage requirements with the use of effective application of change control processes and tools
- Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
- Implement organizational change management activities
- Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.
- Ensures general understanding of high and low-level information between all project stakeholders.
- Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.
- Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.
- Documents high-level and detailed user requirements that may span multiple business domains.
- Documents current and to-be business processes and high-level product requirements specifications.
- Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.
- Creates a walkthrough deck in preparation for the UAT proper.
- Documents user manuals and training decks for post-implementation support
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