Customer Service Representatives (No Experience Needed! Earn up to 15-20k!)

We are seeking a motivated and enthusiastic Customer Service Representative to join our growing team in Cebu IT Park. This entry-level position is ideal for individuals with a passion for technology and customer service. The successful candidate will provide assistance to customers experiencing technical issues, ensuring a high level of customer satisfaction while building their technical skills and knowledge. Location: Cebu IT Park, Cebu City

Employment: Full-Time

Work Set-up: Pure onsiteQualificationsCollege/SHS Graduates (Any program/degree) NO EXPERIENCE NEEDED!Or Senior High School (SHS) must have at least 6 months BPO/Call Center experience

Or College Undergraduates must have at least 6 months BPO/Call Center experience

Good English Communications Skills

• Has the ability to converse well with customers
• Willingness to learn and adapt to new technologies and processes. Amenable working onsite/in the office
• Amenable working in graveyard shift/shifting

schedule

• Benefits: Earn a salary package up to 20k!HMOLeave Credits
• Good working environment

Responsibilities

Provide first-line of support for customers via phone, email, and chat. Diagnose and troubleshoot customer issues related to client's purchases or products

Document and track customer interactions and issues in the support system. Maintain a high level of customer satisfaction through effective communication and problem-solving skills.