Business Analyst - Night Shift | WFH

The Business Analyst will be responsible for sourcing data, creating and maintaining reports, and analyzing operational performance. Internally this includes the creation of insightful visualizations, publishing of required daily, weekly, and monthly reports and scorecards and the timely communication of important trends and suspicious outliers. Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders. In addition, the role will support the identification of best practices through rigorous analysis and research. This role requires building a network of close working relationships with Senior Leadership, Operations Directors, and Program Managers, as well as others across the organization.

Key responsibilities

• Design clear, concise data visualization that maximizes audience understanding
• Solve complex problems by taking a new perspective using existing solutions
• Forecast operational performance through the proactive use of predictive analysis
• Validate and maintain large data sets
• Interpret internal and external business issues and recommend solutions
• Perform operational and financial analyses; proactively identifying and communicating trends, as well as suspicious outliers
• Proactively enhance reporting capabilities and push towards automation wherever possible
• Clearly communicate new features, conduct needed maintenance, and provide technical support on reports and dashboards
• Routinely pull data from various sources as needed to generate reports
• Collaborate with operational leaders, as well as clients, to generate and/or modify reports to highlight potential root causes to key issues as they arise

About you

• Bachelor's Degree required
• Five years of proven analytical acumen in a professional or academic environment required
• Windows, Excel, SQL query writing (SQL Server), Visual Basic, and the rest of the Microsoft Office Suite
• Problem solving skills: Ability to structure ambiguous problems, think creatively, generate and test hypotheses
• Analytical skills: Strong quantitative background and logical decision making; ability to create and troubleshoot detailed financial and operational models
• Adept in working with raw data, integrating data from various sources, and preparing alternative methods of data presentation
• Strong interpersonal and leadership skills – able to build relationships and credibility at all levels of the organization
• Presentation skills: Comfortable putting together storylines in Power

Point

• Strong organizational, time management and planning skills with strong attention to detail and accuracy
• Ability to work in a very fast-paced, team-oriented environment