Customer Service Representative
Tata Consultancy Services
Taguig, National Capital Region, PhilippinesPosted 10 days agoLinkedIn
Setup
On-site
Type
Full-time
Level
Mid-level
Salary
Not listed
Closes
Open
Skills mentioned
Customer ServiceCommunication
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About the role
- Customer Service Representative (Utility Account)
- Location: BGC, Taguig City
- Shift: Day Shift
- Work Setup: Full Onsite
- Start Date: Immediate Hiring
Job Summary
We are looking for motivated and customer-oriented Candidates to join our team as Customer Service Representatives for a Utility Account. This is an excellent opportunity for individuals looking to start their career in the BPO industry.
Key Responsibilities
- Handle customer inquiries regarding utility services, billing, and account concerns.
- Provide accurate information and solutions to customers.
- Resolve customer issues in a professional and timely manner.
- Document customer interactions accurately in company systems.
- Deliver excellent customer service and maintain customer satisfaction.
Qualifications
- Willing to work in a fast-paced environment
- For College Graduates: At least 1 year of BPO experience
- For 2nd-Year Undergraduate candidates: At least 4 years of BPO experience
- Excellent verbal and written English communication skills.
- Strong interpersonal and customer service skills.
- Basic computer and navigation skills.
- Willing to work full onsite in BGC, Taguig City.
- Willing to work on a day shift schedule.
- Can start immediately.
What We Offer
- Competitive Salary Package
- Paid Training
- Career Growth Opportunities
- Day Shift Schedule
- Supportive Work Environment
- Company Benefits
Sourced from LinkedIn · posted 10 days ago · you apply on the original site