BPO Instructional Designer / Learning Designer - G1 Makati

The Learning Designer will create effective, engaging and user friendly learning solutions using digital software and platforms. They will support the Training Design Manager with the development and review of Training content & Training Projects/Initiatives. Undertake the initial consultation and needs analysis through to developing and designing the learning solution(all required artefacts). Working closely with tchange/project teams and key stakeholders, the role holder will be responsible for ensuring that all training content meets the learning needs effectively and the Stakeholder and Due Diligence process. Developing Training Needs Analysis (TNA) Designing and developing digital learning materials, including e-learning modules, online courses, multimedia content, and interactive activities. Designing and developing instructor-led workshops, virtual learning programs, facilitator guides, participant workbooks, and blended learning solutions to meet identified business and learner needs. Creating storyboards, scripts, and design documents that outline the structure and content of learning experiences. Developing engaging and interactive content using various authoring tools (e.g., Articulate Storyline, Adobe Captivate). Incorporating multimedia elements such as videos, animations, graphics, and simulations. Writing clear and concise instructional text, audio scripts, and video scripts. Designing assessments and evaluations to measure the effectiveness of learning programs. Working closely with subject matter experts (SMEs) to gather content and ensure accuracy. Communicating with stakeholders to align learning solutions with organizational goals. Support ‘Train the Trainer’ activities to upskill trainers into new or revised content. Reviewing and updating training content in line with accounts Business Priorities, Learning Strategy & Risk Framework. Qualifications3-5 years experience in Learning and Development, corporate training development, or digital content creation, with a strong portfolio showcasing e-learning modules and video production. Minimum of 2 years experience in use of Articulate Storyline 360 & Articulate Rise 360Good understanding of how training is developed, documented, manager and delivered. Familiarity with program and project management approaches, tools, structures and phases of the project lifecycle. Outstanding communication/presentation skills - both written and verbal

• Strong planning capabilities
• Ability to communicate across multiple stakeholders and various levels of specialization and seniority
• Active listening skills
• Ability to work within a team or independently as required
• Solid analytic and decision making abilities
• Instructional design to an agreed or prescribed standard
• Ability to work with tools provided
• Analytically rigorous with a high attention to detail
• Ability to work onsite G1-Makati

Foundever® is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race, color, national origin, religion, gender identity or expression, sexual orientation, marital status, veteran status, disability status, or any other characteristic protected by applicable local laws.