Customer Service Agent
Temu
Antipolo City, RizalPosted 5 days agoJobStreet
Setup
On-site
Type
Full-time
Level
Mid-level
Salary
Not listed
Closes
Open
Skills mentioned
Customer ServiceData Entry
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About the role
Handle basic customer service inquiries related to orders, returns, and general concerns. Manage assigned customer cases until resolution, addressing customer concerns using a customer-first approach and escalating complex issues when necessary.
Key responsibilities
- Handle basic customer service inquiries related to orders, returns, and general concerns
- Assist with general support tasks as needed
- Manage assigned customer cases until resolution
- Address customer concerns using a customer-first approach and escalate complex issues when necessary
About you
- High school diploma or equivalent required
- College education or degree is preferred
- Experience in Customer Service is an advantage
- Strong written English communication skills
- Strong data entry skills
- Detail-oriented and organized
- Ability to follow processes and meet deadline
- Ability to work in a fast-paced environment
- Willingness to work rotating shifts and holidays
Sourced from JobStreet · posted 5 days ago · you apply on the original site