Executive Assistant - Trilingual | Day Shift & Onsite

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About the Role

Are you an exceptional Executive Assistant who seamlessly glides between English, Mandarin, and Cantonese? Do you excel at multi-tasking, managing high-level

schedule

s, and keeping clinical workflows running like clockwork? We are seeking an articulate, proactive Trilingual Executive Assistant to provide high-impact virtual support and drive administrative efficiency for a thriving practice. In this pivotal role, you won't just manage a calendar; you’ll be the central engine of daily operations and the primary bridge for a vibrant local community. From optimizing daily clinical

schedule

s to mastering multi-channel communications, you’ll take full ownership of administrative workflows with confidence, empathy, and absolute precision.🏢 Who We AreAt GBSS, we’re not your average BPO—we believe work should be fulfilling, not draining. We’re all about empowering you to grow, learn, and thrive in a culture that’s supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle? Come join us, and let’s make things happen! Grow with GBSS, where your potential meets opportunity.📋 What You’ll Be Doing

Schedule & Calendar Management: Take full ownership of the daily calendar, client appointments, and personal schedule. Organize incoming emails, messages, and calls so urgent matters are handled first. Trilingual Customer & Client Communication: Serve as the main point of contact over the phone, email, and chat apps—providing friendly, professional support in English, Mandarin, and Cantonese. Daily Office & Administrative Support: Keep client records up to date, handle routine paperwork and confirmations, organize files, and ensure day-to-day administrative tasks run smoothly. Phone & Email Handling: Manage main communication lines using web-based phone systems and shared inboxes—answering inquiries, providing general information, and following up with clients promptly. Team & Operations Coordination: Act as the central link connecting management, internal team members, suppliers, and external partners to keep daily operations seamless.👤

About You

Trilingual Fluency: Fluent in spoken and written English, Mandarin, and Cantonese. Comfortable explaining everyday office details and general concepts in all three languages. Relevant Administrative Experience: At least 2–3 years of experience as an Executive Assistant, Virtual Assistant, Receptionist, or Office Administrator. Experience in a healthcare or clinic setting is a plus. Tech & Computer Skills: Proficient with Microsoft Office, Google Workspace, messaging apps (WeChat/WhatsApp), and internet-based phone systems. Familiarity with clinic or customer management software is a advantage. Organized & Independent: Highly detail-oriented, reliable, and capable of managing tasks with minimal supervision. You stay calm under pressure and take initiative to solve scheduling conflicts before they happen.🎉 Why Join Us?HMO Benefit + free dependent coverage

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Wellness

Perks

Client-Initiated Benefits