URGENT HIRING Customer Service Associate | Online Shopping & E-Commerce | Camsur
Sutherland
Camarines Sur, Bicol RegionPosted 3 days agoJobStreet
Setup
On-site
Type
Full-time
Level
Junior
Salary
Not listed
Closes
Open
Skills mentioned
Customer ServiceE-commerce
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About the role
Sutherland is seeking a dedicated and customer-focused Customer Service Associate to join our dynamic team in Camarines Sur. As a Customer Service Associate, you will be responsible for providing exceptional support to our clients in the online shopping and e-commerce industry. This is a full-time position that offers competitive pay and benefits. What you'll be doing
- Responding to customer inquiries and concerns in a timely and efficient manner
- Troubleshooting and resolving a variety of customer issues
- Maintaining accurate records and documentation of customer interactions
- Collaborating with cross-functional teams to ensure a seamless customer experience
- Adhering to company policies, procedures, and quality standards
What we're looking for
- Strong communication and interpersonal skills, with the ability to effectively engage with customers from diverse backgrounds
- Good problem-solving and critical thinking skills
- Proficiency in using computer systems and software
- A commitment to providing exceptional customer service and a genuine desire to exceed customer expectations
Fluency in English
Ensure your line stays open between 10 AM and 7 PM as our team may reach out.
Sourced from JobStreet · posted 3 days ago · you apply on the original site