Technical Support Engineer

Technical Support Engineer

Kintetsu World Express (Philippines) Inc.

Parañaque

Full-time

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Full-time

Full job description

TECHNICAL SUPPORT ENGINEER

To provide a high level of technical support across the company, both to internal customers and to external customers. To continually innovate in order to ensure the department is offering the best level of service in terms of services and equipment.

MAIN RESPONSIBILITIES

• To provide the following to internal and external clients:

o Desktop support and general configuration of software applications o Network support and general configuration o Server support and general maintenance

• Perform the following :

o Preventive Maintenance on a regular basis to maintain the consistency and reliability of all IT related hardware and application systems o Prepare accurate and timely reports o Proper recording and closure of all IT related issues by documenting all steps taken including their resolution.

• Maintains confidentiality with regard to the information being processed, stored or accessed by network users.
• Perform other duties that may be assigned from time to time.

SKILLS

• Knowledge of the following:

o VPN technology and redundancy, other Network Security measures o Database Systems (SQL, MySQL etc.) o Operating Systems such as Windows and Open source (Linux) o Basic Troubleshooting of Hardware and Software issues o Remote Desktop applications o Mobile devices, other tech products o Basic Networking concepts and terminologies

• Excellent verbal and written communication skills
• Ability to work both independently and in a team-oriented, collaborative environment
• Flexible and adaptable in regards to learning and understanding new technologies
• Service oriented and customer focused
• Ability to effectively prioritize and execute tasks in a high-pressure environment

Job Type: Full-time

Benefits

• Additional leave
• Free parking
• Health insurance
• Life insurance

Ability to commute/relocate

• Parañaque: Reliably commute or planning to relocate before starting work (Required)

Education

• Bachelor's (Required)
• Work Location: In person
• Company and salary information

Review for Kintetsu World Express (Philippines) Inc.

Review for Kintetsu World Express (Philippines) Inc., Parañaque, P00

Review for Technical Support Engineer at Kintetsu World Express (Philippines) Inc.

Review for Technical Support Engineer at Kintetsu World Express (Philippines) Inc., Parañaque, P00

Salaries for Kintetsu World Express (Philippines) Inc.

Salaries for Kintetsu World Express (Philippines) Inc., Parañaque, P00

Salaries for Technical Support Engineer at Kintetsu World Express (Philippines) Inc.

Salaries for Technical Support Engineer at Kintetsu World Express (Philippines) Inc., Parañaque, P00

Salaries for Technical Support Engineer

Salaries for Technical Support Engineer, Parañaque, P00