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Home Credit

Employee Relations Specialist

Home Credit

Taguig City, Metro ManilaPosted 5 days agoJobStreet

Setup
Hybrid
Type
Full-time
Level
Mid-level
Salary
Not listed
Closes
Open

Skills mentioned

Customer ServiceProject ManagementLegal
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About the role

The Employee Relations Specialist will support the People Partner in managing employee relations matters, ensuring fair and consistent application of company policies, resolving workplace conflicts, and maintaining compliance with labor laws and regulations. What You’ll Do: Conducts investigations into employee complaints, grievances, and misconduct. Supports disciplinary and performance management processes. Advises managers on policy interpretation and employee relations best practices. Ensures compliance with labor laws and internal policies. Prepares documentation for labor cases and coordinates with legal counsel. Tracks ER metrics such as case volume, resolution time, and trends. Performs other duties and assumes additional responsibilities as assigned in support of business and operational objectives and requirements. What You Need To Have: Minimum of 2 years' relevant HR experience (generalist or specialist) gained in a large complex global organization with multiple stakeholders

Managed High-Volume Labor Relations. Administered end-to-end employee and labor relations processes for a fast-paced BPO environment, successfully resolving volume complex disciplinary, grievance, and performance cases monthly while ensuring strict compliance with local labor laws. Strong understanding of labor laws and regulatory

requirements

  • Able to work confidentially and ethically
  • Good stakeholder management skills

Skills needed: Influencing, negotiation and conflict resolution skills; Listening consultation and coaching skills; Analytical skills; Problem solving and decision-making skills`What Can Set You Apart: Certification in Employee Relations or Labor Law (advantage)

  • Background in law or currently pursuing/completed a law-related degree
  • Previous experience supporting or managing employee relations in a unionized setting
  • Job Perks You'll Enjoy: Hybrid work set-up

Permanent dayshift

schedule

  • Up to 20% variable performance-based bonus
  • HMO on Day 1 / HMO with dependents
  • Access to mental health coverage and wellness partners

Wellness Leave and Birthday Leave

benefits

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmall

Roles and everyone is important. At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success. We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job. Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmall

Roles and #Everyoneis

Important.#LI-KL1

Sourced from JobStreet · posted 5 days ago · you apply on the original site